Terms and Conditions

Last updated: 25 July 2026

Welcome to STAMNR. These Terms and Conditions ("Terms") are a legal agreement between you and STAMNR, operating as a sole trader ("we", "us", "our"). They govern your use of the STAMNR mobile app, the STAMNR website, and everything we provide through them (together, the "Service").

Please read them. We have written them in plain English on purpose, because we want you to actually know what you are agreeing to.

1. Acceptance of these Terms

By creating an account, downloading the app, or using any part of the Service, you agree to these Terms and to our Privacy Policy (available at https://stamnr.com/privacy.html), which explains how we handle your data. If you do not agree, please do not use the Service.

If you got the app through the Apple App Store, section 10 (Apple terms) also applies to you.

2. Who can use STAMNR

STAMNR is for adults. You may use the Service only if:

• you are 18 years of age or older; and
• you have the legal capacity to enter into a binding agreement.

If you are under 18, you must not create an account or use the Service. If something is worrying you, please talk to a trusted adult, your GP, or a support service such as Samaritans (116 123, free, 24/7 in the UK).

3. What STAMNR is (and is not)

STAMNR is a self-guided confidence and wellbeing app. It offers a structured programme of lessons and practices, daily check-ins where you log habits and how things went, breathing and calm-down exercises, and progress tracking, all aimed at helping men build confidence around performance anxiety.

The Charge / Firmness score. The app shows a score we call Charge (also shown as a firmness readiness index). It is a readiness index computed from the habits you log (such as sleep, stress, alcohol, and training), from how things actually went when you choose to log that (only clean, unconfounded entries count), and, if you connect Apple Health, from measured values. It is not, and must never be read as, a prediction, probability, or forecast of how any moment will go. No number in the app tells you the odds of anything, and the same calculation applies to every user.

What STAMNR is not. STAMNR is not a medical device, a medical service, or a substitute for professional care of any kind. It does not diagnose, treat, cure, or prevent any disease or condition. Section 4 covers this fully, and it matters, so please read it.

4. Not medical advice

This section restates, and forms part of, the medical disclaimer shown inside the app.

• No medical advice. The Service provides self-improvement and wellbeing content only. Nothing in the app or on the website is medical advice, diagnosis, or treatment, and nothing in it should be relied on as such.
• No doctor-patient relationship. Using STAMNR does not create a doctor-patient, clinician-patient, or any other professional healthcare relationship between you and us.
• See a qualified clinician. If anything you are experiencing worries you, physically or mentally, please speak to a doctor or another qualified health professional. Getting checked out is a normal, sensible step, and the app itself will sometimes suggest it.
• Never delay care. Never ignore, delay, or stop seeking professional medical advice because of anything you read or track in STAMNR.
• Not for emergencies. The Service is not an emergency or crisis service. If you feel unwell right now (for example chest pain, faintness, or breathlessness), or you or someone else is in danger, call 999 (UK) or your local emergency number. For emotional support in the UK you can call Samaritans free on 116 123, any time.

The app's crisis and safety resources are free for everyone, always, and never sit behind a paywall.

5. Your account

• Accurate information. You agree to give us accurate information when you sign up and to keep it up to date. Your check-in logs are yours to fill in honestly or not, but the Service works by reading your logged habits, so what you get out reflects what you put in.
• Keeping your account secure. You are responsible for keeping your login credentials confidential and for activity that happens under your account. Tell us at support@stamnr.com if you think someone else has accessed it.
• One person per account. Your account is personal to you. Do not share it or let anyone else log in as you. Your logs are sensitive and the app is built on the assumption that they are yours alone.
• Sign-in options. You can sign in with email and password, Google, or Apple. Those third-party sign-in services have their own terms, which are between you and them.

6. Acceptable use

You agree not to:

• use the Service for any unlawful purpose, or in a way that breaches these Terms;
• copy, reproduce, republish, or redistribute any part of the Service or its content except as these Terms allow;
• reverse engineer, decompile, disassemble, or otherwise try to derive the source code of the app, except where the law expressly permits it despite this restriction;
• scrape, harvest, or extract data from the Service by automated means, or probe, overload, or interfere with our systems or security;
• attempt to access another user's account or data;
• submit content (for example, a story) that is unlawful, that identifies or targets another person, or that is abusive, hateful, or deliberately misleading;
• resell, rent, or commercially exploit the Service; or
• use the Service to build a competing product.

We may suspend or close accounts that break these rules (see section 14).

7. Intellectual property and your licence to use the Service

The Service and everything in it - the STAMNR name and wordmark, the logo, the app, the website, the programme, the lessons, the practices, the science sheets, the design, and the software - belong to us or our licensors and are protected by intellectual property laws.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the app and its content for your own personal, non-commercial use, on devices you own or control, in line with these Terms and with the usage rules in the Apple App Store terms. That is the whole of the licence: we are not selling you the app or any content in it, and no other rights are granted.

8. Your data and your content

• You own your data. Your check-in logs, questionnaire answers, journal entries, and anything else you record in STAMNR remain yours.
• Our licence to process it. So that the Service can work, you grant us the right to store and process the data you log, solely to provide, maintain, secure, and improve the Service for you, as described in our Privacy Policy. We do not sell your data.
• Stories. If you choose to submit a story for the in-app community feed, you grant us a non-exclusive, royalty-free licence to review, moderate, and display it to other users of the Service. Approved stories are shown without your name or account details attached. Submit only what you are comfortable sharing.
• Deleting your data. You can permanently delete your account and its data from Settings inside the app. The Privacy Policy explains the details, including what deletion covers.

9. Subscriptions, free trial, and payment

What is free. You can use core parts of STAMNR without paying, and the in-the-moment tool and all crisis and safety resources stay free, always. New accounts also get a free window after sign-up during which some premium insights are unlocked without payment or card details.

Premium. Full access (including the 12-week programme, guided practice sessions, progress tracking, and the personal lever insights) requires a STAMNR Premium subscription. At the date above the plans are:

• Weekly: GBP 4.99 per week
• Monthly: GBP 12.99 per month
• Annual: GBP 59.99 per year

Each plan starts with a 3-day free trial. Prices shown in the app are set by the App Store for your region and may differ from the figures above; the price shown at the point of purchase is the one that applies.

Auto-renewal - please read.

• Your subscription is billed by Apple through your Apple ID, not by us. Payment is charged to your Apple ID account at confirmation of purchase, or at the end of the free trial if you do not cancel before it ends.
• Subscriptions renew automatically for the same period and price unless you cancel at least 24 hours before the end of the current period.
• You can manage or cancel your subscription at any time in your device's Apple ID settings (Settings > your name > Subscriptions). Deleting the app does not cancel a subscription.
• If you cancel, you keep premium access until the end of the period you have paid for; you will not be charged again after that.
• You can restore a previous purchase using the "Restore purchase" option in the app.

Refunds. Because Apple handles billing, refund requests are made to Apple through your App Store account (reportaproblem.apple.com). Nothing in this section affects your statutory rights as a consumer, including any rights you have under the Consumer Rights Act 2015 in relation to digital content.

Changes to prices and plans. We may change subscription prices or introduce new plans. A price change will never apply to a period you have already paid for, and Apple will notify you and, where required, seek your consent before a changed price takes effect on renewal.

10. Apple App Store terms

These additional terms apply because you obtained the app through the Apple App Store:

• These Terms are between you and us only, not with Apple Inc. ("Apple"). Apple is not responsible for the app or its content.
• Apple has no obligation to provide any maintenance or support for the app.
• If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price of the app to you (if any). To the maximum extent permitted by law, Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are our responsibility, subject to these Terms.
• Apple is not responsible for addressing any claim by you or a third party relating to the app or your use of it, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar legislation.
• If a third party claims the app infringes their intellectual property rights, we, not Apple, are responsible for the investigation, defence, settlement, and discharge of that claim, to the extent required by these Terms.
• You represent that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and on your acceptance of these Terms Apple has the right (and is deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
• Your licence to use the app is also subject to Apple's standard Licensed Application End User License Agreement (EULA) and the usage rules in the Apple Media Services Terms and Conditions.

11. No guarantees of results

We built STAMNR honestly and we keep the marketing honest too, so this section should not surprise you.

• The Service is provided "as is" and "as available". We do not promise it will be uninterrupted, error-free, or available at any particular time.
• We make no promises about outcomes. Confidence work is personal: many men who put in steady practice notice a shift over time, but everyone moves at their own pace, and some people will need different or additional support. Nothing in the Service is a guarantee, prediction, or forecast of any result, and no score, target, or trend in the app should be read as one.
• The content in the Service is grounded in published research, but research describes populations, not you. It is general information, not advice tailored to your medical situation (see section 4).
• To the extent permitted by law, we exclude all implied warranties, conditions, and other terms that might otherwise apply. This does not limit or remove your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 that digital content be as described, fit for purpose, and of satisfactory quality.

12. Limitation of liability

What we do not and cannot exclude. Nothing in these Terms excludes or limits our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot be excluded or limited under the law of England and Wales, including your statutory rights as a consumer under the Consumer Rights Act 2015 and other applicable consumer protection law.

What we are responsible for. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or of our failing to use reasonable care and skill.

What we are not responsible for. We are not responsible for:

• loss or damage that is not foreseeable, or that arises from your use of the Service in breach of these Terms;
• business losses (the Service is for personal, non-commercial use);
• decisions you make about your health. The Service is a wellbeing tool, not medical care, and you agree that health decisions belong with you and your clinicians (section 4); or
• events outside our reasonable control.

Cap. Subject to the paragraph headed "What we do not and cannot exclude" above, our total liability to you arising out of or in connection with the Service is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, and (b) GBP 100.

13. Your responsibility to us

You agree to compensate us for losses, liabilities, and reasonable costs we incur as a direct result of your material breach of these Terms or your unlawful use of the Service. This applies only to the extent the loss is caused by your breach, and it does not apply to anything caused by our own breach or negligence. As a consumer, nothing in this section affects your statutory rights.

14. Suspension and termination

• By you. You can stop using the Service at any time and can delete your account (and its data) from Settings in the app. Deleting your account does not by itself cancel an App Store subscription; cancel that in your Apple ID settings (section 9).
• By us. We may suspend or terminate your access if you materially breach these Terms (for example, the acceptable-use rules in section 6), if we are required to by law, or if we discontinue the Service. Where reasonable, we will give you notice and a chance to put things right first.
• Effect. On termination your licence under section 7 ends. Sections that by their nature should survive (including 4, 7, 8, 11, 12, 13, and 17) survive termination. If we discontinue the Service entirely while you have an active paid period, we will take reasonable steps to see that you are not charged for service you cannot receive.

15. Changes to the Service and to these Terms

We are actively developing STAMNR, so features will change, improve, and occasionally be withdrawn. We may also update these Terms, for example to reflect changes in the Service, in the law, or in how we operate.

If we make a material change to these Terms, we will give you reasonable notice in the app or by email before it takes effect. If you keep using the Service after the change takes effect, the updated Terms apply. If you do not agree with a change, you can stop using the Service and delete your account; if a material change to a paid feature significantly disadvantages you, contact us and we will work it out fairly.

16. General

• Severability. If any part of these Terms is found to be unlawful or unenforceable, that part is treated as removed to the minimum extent necessary and the rest continues in full force.
• No waiver. If we do not enforce a right under these Terms straight away, we are not giving it up.
• Assignment. You may not transfer your rights under these Terms to anyone else. We may transfer ours to a successor of the Service, provided your rights are not reduced as a result.
• Entire agreement. These Terms, together with the Privacy Policy and the in-app medical disclaimer, are the whole agreement between you and us about the Service.
• Third parties. Except for Apple as set out in section 10, no one other than you and us has any rights under these Terms.

17. Governing law and where you can bring a claim

These Terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, except that:

• if you live in Scotland, you may also bring proceedings in Scotland, and if you live in Northern Ireland, you may also bring proceedings in Northern Ireland; and
• if you use the Service as a consumer from another country, you keep the benefit of any mandatory consumer protection rules of the country you live in, and nothing in this section takes away your right to rely on them or to bring a claim in your local courts where the law gives you that right.

18. Contact us

Questions about these Terms, the Service, or your account:

STAMNR

Email: support@stamnr.com

We read everything. If something in the app or in these Terms does not seem right, tell us and we will look at it properly.